About Digital Nepal

Message from the Managing Director Sohit Shrestha

Managing Director’s Message

Since 2007, Hamro Digital Nepal has been committed to serving the people of Nepal through reliable physical and online digital services, continuously evolving alongside the rapidly changing technology landscape.

From our base in Chitwan, Nepal, we have built a growing digital service ecosystem driven by technology, innovation, customer trust, and service excellence. With a dedicated team of 12 professionals, we work continuously to deliver a seamless, responsive, and dependable customer experience across our services.

We are proud to have successfully served more than 2 million customers to date, and we remain committed to serving many more in the years ahead. This achievement is a reflection of the trust our customers have placed in us and the dedication of our entire team.

At Hamro Digital Nepal, we believe that technology is more than just a tool—it is an enabler of connectivity, efficiency, accessibility, and sustainable growth. Our focus is to continuously adopt modern technologies, improve our digital infrastructure, and develop smarter solutions that make everyday digital services simpler and more accessible.

Quality, reliability, and on-time delivery remain at the core of our service philosophy. We understand that our customers value not only the quality of a service but also timely execution and dependable support. Therefore, we continuously improve our operational processes, service standards, and technology infrastructure to ensure that every customer receives a professional and consistent experience.

Our dedicated customer support team remains available to assist our customers, providing timely communication, technical assistance, and service support whenever required. We believe that excellent customer service is not a one-time commitment—it is an ongoing responsibility.

As we move forward, our vision is to build a more connected, technology-driven, and digitally empowered Nepal by combining innovation with human-centric service. We will continue investing in technology, people, processes, and partnerships to create greater value for our customers and business community.

I sincerely thank our customers, partners, team members, and stakeholders for their continued trust and support. Your confidence inspires us to continuously improve, innovate, and deliver better.

Together, we look forward to building a smarter, faster, and more connected digital future.